Effective Date: Dec 14, 2025
Welcome to BookHurghada.Tours
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you book a tour, contact us, or submit a form, we may collect:
- Full name
- Email address
- Phone or WhatsApp number
- Hotel or pickup location
- Nationality (if required for tours)
- Booking details and preferences
Payment Information
Payments may be processed through secure third-party payment providers. We do not store full credit/debit card details on our servers.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referral source
This helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Process and manage bookings
- Confirm reservations and send tour details
- Provide customer support
- Improve our website and services
- Send important booking updates
- Prevent fraud and unauthorized activity
- Comply with legal obligations
We may also use anonymized analytics data to improve marketing and website performance.
3. Cookies
Our website may use cookies and similar tracking technologies to:
- Remember user preferences
- Improve website functionality
- Analyze website traffic
- Measure marketing performance
You can disable cookies in your browser settings, but some website features may not function properly.
4. Third-Party Services
We may use trusted third-party services including:
- Payment gateways
- Analytics providers
- Booking systems
- Email and communication services
These providers may process your data according to their own privacy policies.
Examples may include:
5. Data Protection
We implement reasonable technical and organizational measures to protect your information against:
- Unauthorized access
- Loss or misuse
- Alteration
- Disclosure
However, no online transmission or storage system is 100% secure.
6. Sharing of Information
We do not sell or rent your personal information.
We may share information only when necessary with:
- Tour operators and local partners
- Transportation providers
- Payment processors
- Legal authorities when required by law
Only the necessary information required to provide services will be shared.
7. International Visitors
By using our website, you understand that your information may be processed in countries where data protection laws may differ from your country of residence.
8. Your Rights
Depending on your location, you may have rights to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
To make a request, contact us using the details below.
9. Data Retention
We retain booking and customer information only as long as necessary for:
- Business operations
- Legal compliance
- Tax and accounting requirements
- Customer support
10. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
11. Children’s Privacy
Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact:
Website: BookHurghada.Tours
Email: info@bookhurghada.tours
Last Updated: May 12, 2026